Payment Policy – Pandalytics
Effective Date: March 5, 2025
At Pandalytics (https://pandalytics.xyz/), we prioritize secure, seamless, and transparent payment processing to ensure a smooth shopping experience. This Payment Policy outlines the accepted payment methods, transaction security, billing procedures, and frequently asked questions regarding payments on our platform.
By purchasing from Pandalytics, you agree to the terms outlined in this policy. Our payment process complies with Google AdSense policies, GDPR regulations, and UK consumer protection laws to ensure safety and reliability.
1. Accepted Payment Methods
To provide a hassle-free checkout experience, we accept a variety of secure payment methods. The current options available include:
✔ Credit and Debit Cards – We accept Visa, MasterCard, American Express, and Discover. All card transactions are securely processed through PCI-compliant payment gateways.
✔ PayPal – Customers can make payments through PayPal, using their PayPal balance, linked bank account, or credit/debit card.
✔ Apple Pay & Google Pay – For fast, contactless payments, we support Apple Pay and Google Pay, allowing for quick transactions on supported devices.
✔ Klarna & Afterpay (Buy Now, Pay Later) – Eligible customers can split their payments into interest-free installments using Klarna or Afterpay.
✔ Bank Transfers (For Bulk Orders) – For large or wholesale purchases, direct bank transfers are available upon request. Contact info@pandalytics.xyz for payment details.
✔ Gift Cards & Store Credit – If you have a Pandalytics gift card or store credit, you can apply it at checkout. Any remaining balance can be covered using another accepted payment method.
2. Payment Processing & Transaction Security
We take data security seriously and use advanced encryption and fraud protection measures to safeguard your payment information.
✔ SSL Encryption – All transactions are encrypted using Secure Socket Layer (SSL) technology to protect your financial data.
✔ PCI-DSS Compliance – We work with certified PCI-compliant payment processors to ensure that your payment details remain confidential.
✔ Fraud Prevention & Monitoring – Our system automatically screens transactions for potential fraud. If suspicious activity is detected, we may contact you for verification before processing your order.
✔ Tokenized Payments – Saved payment details are securely tokenized, meaning Pandalytics does not store full credit card numbers on its servers.
3. Currency & Exchange Rates
All transactions on Pandalytics are processed in GBP (£ – British Pound Sterling). If you are making a purchase from outside the UK, your bank or payment provider will automatically convert the amount based on current exchange rates.
Some banks may charge an international transaction fee. Please check with your bank before completing the purchase.
4. Order Confirmation & Billing
Once your payment is successfully processed, you will receive an order confirmation email containing:
✔ Order Number
✔ Purchased Items & Prices
✔ Billing & Shipping Address
✔ Estimated Delivery Time
If you do not receive a confirmation email within 30 minutes, check your spam folder or contact info@pandalytics.xyz for assistance.
5. Payment Issues & Declined Transactions
If your payment is declined, consider the following common reasons:
🚫 Insufficient Funds – Ensure that your card or payment method has sufficient balance.
🚫 Bank Restrictions – Some banks block high-value or international transactions for security reasons. Contact your bank to approve the transaction.
🚫 Incorrect Payment Details – Double-check that the billing address, card number, and CVV code are entered correctly.
🚫 Expired Card – If your card has expired, update your payment method before retrying.
🚫 Fraud Prevention Holds – If our system detects unusual activity, the transaction may be flagged for manual review. Please contact our support team for assistance.
6. Buy Now, Pay Later (Klarna & Afterpay)
For customers eligible for Klarna or Afterpay, you can choose a Buy Now, Pay Later plan at checkout.
✔ Interest-Free Installments – Pay in 4 equal interest-free payments over time.
✔ Instant Approval – Klarna and Afterpay conduct a soft credit check for approval.
✔ No Hidden Fees – If payments are made on time, no extra fees apply.
✔ Automatic Deductions – Payments are automatically deducted from your linked account.
If you miss a payment, late fees may apply as per Klarna or Afterpay’s policies. Please visit their official websites for more details.
7. Refunds & Chargebacks
If you request a refund, the amount will be returned to the original payment method within 5-10 business days after approval. Processing times may vary based on your bank.
Unauthorized chargebacks (disputed payments) may result in order cancellations and account suspension. If you experience any payment issues, please contact us first for resolution.
8. Taxes & Duties
✔ For UK customers, all prices include applicable VAT (Value Added Tax).
✔ For international customers, additional customs duties and import taxes may apply depending on your country’s regulations.
✔ Customers are responsible for paying any additional fees imposed by their local authorities.
If customs duties are not paid and the package is returned to Pandalytics, return shipping costs will be deducted from any eligible refund.
9. Subscription & Recurring Payments
If you subscribe to any membership or exclusive sneaker drops, your payment method will be charged automatically on the renewal date.
✔ You can cancel subscriptions at any time through your Pandalytics account settings or by contacting info@pandalytics.xyz.
✔ Refunds are not available for partially used subscription periods.
10. Secure Checkout & Data Protection
Your payment data is encrypted and protected under GDPR (General Data Protection Regulation) compliance. We do not sell, share, or store sensitive payment details. For more information, read our Privacy Policy at https://pandalytics.xyz/privacy-policy.
11. Frequently Asked Questions (FAQs)
1️⃣ What payment methods does Pandalytics accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Klarna, Afterpay, Apple Pay, Google Pay, and bank transfers for bulk orders.
2️⃣ How long does payment processing take?
Payments are processed instantly, but some methods (e.g., bank transfers) may take 1-2 business days to clear.
3️⃣ Why was my payment declined?
Common reasons include insufficient funds, incorrect details, bank restrictions, or fraud prevention holds. Contact your bank for approval or try another payment method.
4️⃣ Can I pay in installments?
Yes! Customers in eligible regions can use Klarna or Afterpay to split their payments into interest-free installments.
5️⃣ Is my payment information secure?
Yes, all transactions are protected by SSL encryption and PCI-compliant payment gateways to ensure security.
12. Contact Us
For any questions or concerns regarding payments, billing, or transaction security, please contact our support team:
📍 Business Address: 13 Manor Way, Great Leighs, United Kingdom
📩 Email: info@pandalytics.xyz
📞 Phone: 079 2729 5115
🌐 Website: https://pandalytics.xyz/
💬 Thank you for shopping at Pandalytics. We are committed to providing a safe and enjoyable sneaker shopping experience for all customers. 🚀